A digital home manual, built for you

Your home finallyhas a memory.

WHL Residence builds a private digital home manual for one address: the systems, the documents, the warranties, the maintenance history, and the people who service the house, kept in one place and handed to the next owner at closing. We do the work. You get the finished manual and a metal card that opens it.

A house remembers nothing.

The furnace was serviced in March. The paint is Classic Gray. The plumber who knows where the shutoff is has his number in someone's old phone. When the house sells, all of that leaves with the seller. The manual is where it gets written down, and it stays with the house.

What is in it

Seven sections. One address.

Every home manual is organized the same way, so the next owner, the next agent, and the next plumber can all find what they need. The homeowner controls who can see it and can invite family, a property manager, or a trusted contractor.

  1. Systems and appliances

    Make, model, serial number, and the settings that keep the house comfortable.

  2. Documents and manuals

    Closing papers, plans, permits, and every appliance manual, in one place.

  3. Warranties

    What is covered, by whom, and until when.

  4. Maintenance

    What was done, when it is due again, and who to call.

  5. Trusted vendors

    The people who already know this house.

  6. Inventory

    Furnishings, fixtures, and finishes worth writing down.

  7. Property history

    What happened to the house, carried forward to the next owner.

How it works

Send us what you have. We build the rest.

This is a service, not software you set up. A person reads the paperwork and builds the manual by hand.

  1. Send us what you have

    Disclosures, manuals, warranty paperwork, vendor contacts, photos. Whatever is in the drawer.

  2. We build it

    Our team reads every document, removes duplicates, checks serial numbers, and follows up on what is missing. There is nothing for you to set up.

  3. It goes live

    Private, organized around one address, with the presenting agent's or brokerage's name on it.

  4. You get the card

    A metal card engraved with the address ships for the handover. Tap it with a phone, or scan the QR, and the manual opens. Most manuals are finished three to five business days after we have the records.

For agents: include it with the listing

The manual conveys with the property, so the listing shows a house that was looked after and is ready for its next owner.

Or give it at closing

Hand your client the manual and the card at the closing table. It carries your name, and they open it for years.

Brokerage program

Brokerages start with one property and roll out on an annual allocation. Every manual reads “Presented by” your brokerage. Brokerage staff never see a homeowner's private records without the homeowner's permission.

Ask about the program

Astra Intelligence

Ask the manual a question.

Astra answers from this home's own records and shows where each answer came from. It is a research aid, not a licensed professional: when a question touches gas, electrical, or structural work, it says so and tells you to call one.

Live, Oakridge demonstration property

What size filter does the upstairs air handler take?

20×25×1. Last replaced in March, at the spring service visit.

Source · HVAC service record

Available today

  • Typed questions, answered from this home's own records, with the source shown
  • Finding a manual, a receipt, a warranty, or a service record
  • Confirming a model number, a filter size, or a date
  • Low-risk maintenance guidance
In development
  • Voice input
  • Photo upload
  • Questions about a specific document

Pricing

Two engagements. Starting prices.

Each one is scoped to the property. The prices are where a conversation starts; a consultation settles the rest.

Recommended

Digital Home Manual

For a single residence

From

$1,495

  • We collect and organize every document and photo
  • Systems, appliances, manuals, and warranties
  • Paint, vendors, utilities, and property details
  • A maintenance schedule
  • Your agent's or brokerage's name on it
  • A metal NFC card, engraved with the address, with QR
  • Astra Intelligence for the first year
Request a consultation

Complex Estate

For larger, multi-structure, or more complex properties

From

$2,995

  • Everything in the Digital Home Manual
  • Guest houses, pool houses, and outbuildings, each recorded in full
  • Solar, battery, pool, generator, and smart-home handover
  • Several engraved cards
  • A personal onboarding session
  • Extra concierge time and priority turnaround
Request a consultation

Bespoke engagements

Custom scope

Private quotation

Ask us
  • Everything in Complex Estate
  • A dedicated web address for the residence
  • On-site and vendor coordination
  • Multi-property holdings

Astra Intelligence is included for the first year. After that it renews at $249 a year for the standard home manual and $495 a year for estate-level service, billed to the homeowner. The agent pays the one-time fee above and nothing after. The manual itself stays readable whether or not the renewal is kept.

Consultation

Tell us about the closing.

A WHL Residence advisor replies within one business day with a scoped quote and, if you want one, a walkthrough of a finished manual. This is a conversation, not a checkout.

Prefer email? Write to wernersantos@wernerharmoniclabs.com.

What it is not

Plain limits.

  • Not a home inspection. It does not certify the condition of the property.
  • Not a replacement for a licensed professional, and not an emergency service.
  • It keeps what owners, sellers, agents, builders, inspectors, and vendors provided. It does not guarantee the records are complete.
  • Astra Intelligence answers only from those records or from clearly labeled general guidance. It does not invent facts, coverage, or safety instructions.